Direct Debits - Details
Option through which you can manage existing Direct Debits. For credit cards you can also amend and delete Direct Debits.
General Information
- To open/amend a new Direct Debit for Authority/Organisation utility bill payments, you need to contact each organisation separately
- The amendment/deletion of Direct Debit is only available for credit cards. Any amendments/deletions will be applicable on the date of the issuance of the next card account statement, not on the date of the amendment
Process
- Account: Select accordingly
- Order Number: Click to see more information about the Direct Debit
Process for the Amendment of Direct Debit
- Amend: Click to change the details of the order
- Installment: Select whether you wish for Full Settlement (repayment of the total amount due) or Minimum Installment (the minimum payment from the total amount due)
- Order Status: You can change the status of an order from Active to Inactive and vice versa
- Submit: Click to submit the transaction
- Digipass Code: Enter a digipass code (if required)
- Confirm: Click to confirm the transaction
- Transaction Number: The system returns a message at the top of the page, with the transaction status. Click on the transaction number to view the specific transaction details
Process for the Deletion of a Direct Debit
- Delete: Click to delete a Direct Debit
- Submit: Click to submit the transaction
- Digipass Code: Enter a digipass code (if required)
- Confirm: Click to confirm the transaction
- Transaction Number: The system returns a message at the top of the page, with the transaction status. Click on the transaction number to view the specific transaction details