Option through which you can manage existing Direct Debits. For credit cards you can also amend and delete Direct Debits.

General Information

• To open/amend a new Direct Debit for Authority/Organisation utility bill payments, you need to contact each organisation separately
• The amendment/deletion of Direct Debit is only available for credit cards. Any amendments/deletions will be applicable on the date of the issuance of the next card account statement, not on the date of the amendment

Process

• Account: Select accordingly
• Order Number: Click to see more information about the Direct Debit

Process for the Amendment of Direct Debit 

• Amend: Click to change the details of the order
• Installment: Select whether you wish for Full Settlement (repayment of the total amount due) or Minimum Installment (the minimum payment from the total amount due)
• Order Status: You can change the status of an order from Active to Inactive and vice versa
• Submit: Click to submit the transaction 
• Digipass Code: Enter a digipass code (if required)
• Confirm: Click to confirm the transaction
• Transaction Number: The system returns a message at the top of the page, with the transaction status.  Click on the transaction number to view the specific transaction details

Process for the Deletion of a Direct Debit

• Delete: Click to delete a Direct Debit
• Submit: Click to submit the transaction 
• Digipass Code: Enter a digipass code (if required)
• Confirm: Click to confirm the transaction
• Transaction Number: The system returns a message at the top of the page, with the transaction status.  Click on the transaction number to view the specific transaction details

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