Email & SMS Alerts

With the new “Alerts” service Bank of Cyprus keeps you constantly updated on your account movements and more...


By activating the service you will receive SMS and/or emails for:

  1. Account transactions
  2. Exchange rates (morning/afternoon currency rates)
  3. Share prices (closing stock price)
  4. Digital Channels

You can select the language of your alerts (Greek, English or Russian).

Auto Setup Alerts

The following alerts are auto setup to notify you for the following reasons:

  1. Standing Orders / Direct Debits not Executed
  2. Change of marketing preferences
  3. Notification for new card available for pick up
  4. Notification  for chequebook available for pick up
  5. Start / stop paper statement
  6. Change contact information (mobile telephone number, email  address)
Security Alerts

The following alerts are automatically opened and cannot be deleted / removed, since they include updates to enhance your security in 1bank:

  1. ATM Withdrawals  (for individual and business cardholders)
  2. Card Purchases (for individual and business cardholders)
  3. 1bank passcode change
  4. Passcode locked after 3 consecutive incorrect attempts to login to 1bank
  5. Unlock 1bank passcode
  6. Activation of 1bank passcode
  7. Lock/disable of Digipass
  8. Lock of “Security Questions” after incorrect responses
  9. Trust Device

In addition, the following two Alerts are also available, which you can setup if you wish, by selecting the menu option “Alerts”:

  1. 1bank Login
  2. New Secure Message received
Informative Alerts (optional)

You can choose different alerts such us:

  1. Current balance (Above / Below  €...)
  2. Current available balance
  3. Direct Debits
  4. Direct Credits
  5. Debit transactions (Above / Below €...)
  6. Credit transactions (Above / Below €...)
  7. Debit cheque transactions
  8. Credit cheque transactions
  9. Card Account payment due
  10. Fixed deposit expiry
  11. Loan Instalment
  12. Availability of eStatement
  13. Exchange Rates
  14. Closing stock prices
  15. 1bank Login
  16. New Secure Message received in 1bank


  • For 1bank subscribers, using the 1bank Internet Banking “Alerts” menu option. Use of the Alerts service is subject to the Terms and Conditions of 1bank. Applies for individuals and legal entities.
  • From any Bank of Cyprus branch by signing the relevant application - applies only for individuals.

For more information contact the 1bank Call Centre.

1bank Application form Apply
Need more information?
  • 800 00 800
  • Calling from abroad +35722128000
  • Service hours
  • Monday to Friday, 07:45 until 18:00
  • Saturday and Sunday 9:00 until 17:00
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