Call Centre

Your main benefit

Through the 1bank call centre you can be informed for your accounts or carry out  banking transactions wherever you are. It’s quick and easy. Take advantage of the reduced and/or free charges for transactions when compared to those at our Bank Branches.

To access Phone Banking

Telephone Banking for individuals and businesses:

  • 800 00 800
  • +357 22 128000 from abroad

For phone banking you need your User ID and Passcode, which you can obtain:

  • by selecting "Register to 1bank" in login page (only for individuals)
  • from any of our branches.
  • if you represend legal entities (such as companies, cooperatives, commercial brands etc) you can obtain the necessary documents from your branch or print them from our website.

For transfers and payments to third parties you need to obtain either one of the two Digipass (SMS Digipass or Digipass APP) to ensure the security of your transactions.


Online Application Form Get to know Digital Banking. Apply online now! (for individuals only) Just select "Register to 1bank" at the login page Register now
SMS Digipass & Digipass App 1bank new Digipass, for convenience and enhanced security More
Forgot your logon credentials? More
Need more information?
  • 800 00 800
  • Calling from abroad +35722128000
  • Service hours
  • Monday to Friday, 07:45 until 18:00
  • Saturday and Sunday 9:00 until 17:00
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