Call Centre

Your main benefit

Through the 1bank call centre you can carry out your banking transactions wherever you are. It’s quick and easy. Take advantage of the reduced and/or free charges for transactions when compared to those at our bank branches.

To access Phone Banking

Telephone Banking for individuals and businesses:

• 800 00 800
• +357 22 128000 from abroad

For phone banking you need your User ID and Passcode, which you can obtain:

• by filling in the online application form (only for individuals).
• from any of our branches.
• by calling 800 00 800 or +357 22 128000 from abroad (for individuals only).
• if you represend legal entities (such as companies, cooperatives, commercial brands etc) you can obtain the necessary documents from your branch or print them from our website.

For transfers and payments to third parties you need to obtain either one of the two Digipass (SMS Digipass or Digipass APP) to ensure the security of your transactions.