Frequently Asked Questions

  • The Aegean Mastercard scheme is the new Bank of Cyprus card rewards scheme created in cooperation with AEGEAN, which gives you miles for transactions made with the Aegean Mastercard and Aegean Mastercard Business cards.

  • You can apply at any Bank of Cyprus branch to obtain the Aegean Mastercard or Aegean Mastercard Business.

  • Please contact your personal banking advisor at the branch you are working with or the BOC 1bank service at 800 00 800 for instructions on the procedure you should follow.

  • By signing the card application form and accepting the terms and conditions, you become a member of the Aegean Miles+Bonus programme.

  • You can track your miles balance on aegeanair.com after you log in to your Miles+Bonus account.

  • The ability to convert reward points into miles will be available from next October, through the Antamivi Reward Scheme app.

  • Miles can be redeemed either online after logging into your Miles+Bonus account, free of charge, or by calling the AEGEAN Call Centre at 22654100 from a landline or (+30) 210 6261000 from a mobile phone or from abroad, 24 hours a day, seven days a week.

    The redemption of miles by the company is carried out exclusively online through its Miles+Bonus account.

  • If you so wish, the Miles+Bonus account will remain valid after you cancel your credit card, while the miles corresponding to the transactions you made during the month prior to the cancellation will not be credited to your Miles+Bonus account.

  • You can earn miles from all transactions made with your Aegean Mastercard or Aegean Mastercard Business card except for transactions involving (a) cash withdrawals; (b) cash or cheque deposits; (c) automatic payment orders; (d) bank charges such as card subscription payment fees, PIN re-printing fees, etc.; (e) transactions for payment of taxes and government service fees (including postal charges); (f) utility bill payments; (g) gambling (Betting); and (h) money transfers and Original Credit Transactions.

  • The miles accrued are calculated as follows:

    For Aegean Mastercard:

    You earn 1 mile for every €1 you spend in the AEGEAN network; you also earn 1 mile for every €2 you spend in all other non-AEGEAN businesses.

    For Aegean Mastercard Business:

    You earn 2 miles, for every €1 you spend on the AEGEAN network; you also earn 1 mile for every €1 you spend on all other non-AEGEAN operators. These miles are credited to the company’s Miles+Bonus account.

  • The benefits for Aegean Mastercard cardholders are as follows:

    • 3,000 welcome miles (redemption and upgrade) in the AEGEAN Miles+Bonus Loyalty Programme for each new Master Cardholder.
    • The opportunity for reduced prices on AEGEAN tickets twice a year, with discount codes worth €20 each time.
    • Every time your card is used on AEGEAN transactions, for every €5 you earn 6 reward points, which can then be converted into miles. Conversion will be available from October 2021.
    • Conversion of reward points into AEGEAN miles at the rate of 3 points = 5 miles
    • Access to more than 1,100 Lounges worldwide through the Lounge Key Service at a cost of €24/visit and upon presentation of the Aegean Mastercard, a service which will be available from October 2021.
    • Join the Flight Delay Pass, a service which will be available from October 2021.

     

  • Holders of any additional Aegean Mastercard collect points which are credited to the Miles+Bonus account of the principal cardholder as follows:

    • €1 = 1 mile for each transaction in the AEGEAN network.
    • €2 = 1 mile for each transaction in other companies outside AEGEAN.
  • The benefits for Aegean Mastercard Business cardholders are as follows:

    • 4,000 welcome miles (redemption and upgrade) to the AEGEAN Miles+Bonus Loyalty Programme for each new corporate card holder
    • 4 Coupons per year for free entry to AEGEAN Club Lounges for use by the Corporate Card holder.
    • 2 Coupons per year for the Fast Track priority service for use by the Corporate Card holder.
    • 2 Coupons per year for free upfront seat selection for use by the Corporate Card holder.
    • Access to more than 1,100 Lounges worldwide through the Lounge Key Service at a cost of €24/visit and upon presentation of the Aegean Mastercard Business card, a service which will be available from October 2021.
    • Join the Flight Delay Pass, a service which will be available from October 2021.

     

  • Aegean Mastercard subscriptions will be charged monthly; more specifically:

    Aegean Mastercard Primary: €5 per month (€60 annually)
    Aegean Mastercard Additional: €3 per month (€36 annually)
    Aegean Mastercard Business: €8 per month (€96 annually)

  • The subscription fee in case of cancellation of the card will not be reversed since it is charged on a monthly basis.

  • The miles accrued by using the Aegean Mastercard Business card are credited to the Miles+Bonus account of the company, which is the only one that can redeem these miles and transfer them free of charge to any other Miles+Bonus account holder. In addition, it has the ability to purchase redemption miles as well as donate its miles to non-profit organizations.

    However, as regards redemption and upgrade miles accrued from making a trip, they are credited to the personal Miles+Bonus account of the Aegean Mastercard Business cardholder.

  • Miles accrued on the Miles+Bonus account do not have an expiry date.

  • The annual maximum number of miles you can earn as an Aegean Mastercard or Aegean Mastercard Business cardholder, in the AEGEAN Miles+Bonus Loyalty Programme shall not exceed 100,000 miles per year.

  • Miles from transactions made with your card will be credited to your Miles+Bonus account at the beginning of each following month.

  • During the application process for the Aegean Mastercard, you will need to provide your existing personal Miles+Bonus Account Number (Frequent Flyer Number) to enable the two accounts to be linked.

  • The reissue of your card and PIN is be provided free of charge.

  • The member may redeem miles to issue a Ticket for him/herself or any third person he/she wishes.

  • A member who is an Aegean Mastercard cardholder and an employee of an Aegean Mastercard Business cardholder company can log in to their Miles+Bonus account at aegeanair.com and find all their coupons in the "My Coupons" section.