Additional security on 1bank login

  • Enhanced authentication 1bank introduced an additional one-time security step upon login, called “Trust device”. This security step is a European Payment Services Directive (PSD2) obligation for more robust customer authentication
  • 1bank login On login to 1bank through our mobile banking app, the “Trust Device” procedure is mandatory
  • Security code

    If you are using a six digit static passcode (or biometrics on mobile banking app), you will need to “Trust” your mobile device or browser, by entering an extra verification code that will be sent to you via sms text or e-mail according to your selection.

More information

    • If you are using a six-digit static passcode (or biometrics on mobile banking app), you will need to “Trust” your mobile device or browser (Internet explorer, Firefox, Safari etc.) once only, by entering an extra verification code that will be sent to you via sms text or e-mail depending on your selection.
    • If you own a Digipass, you will also be able to select the Digipass OTP as an option for trusting your mobile device or browser.
    • If you login to 1bank with a passcode generated from a Digipass, you will not need to follow the above procedure.
  • On login to 1bank through our mobile banking app the “Trust Device” procedure is mandatory.

    • "Trust" the browsers you are using (Internet explorer, Firefox, Safari etc.) once only, and login to 1bank.
    • Follow the above procedure (extra verification code via sms/e-mail/Digipass) upon every login without "trusting" a specific browser.

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