Digipass Go 3

Digipass Go3Digipass Go 3 is a small and light device which you can always carry with you. It generates one time dynamic secret codes by simply pressing a button. 

 

Features

  • it’s used for transactions (payments, transfers, etc.) to third parties in combination with your User ID and Passcode
  • you ensure that even if someone finds out your access codes, no transaction to third parties can be executed.
  • in the case of “low battery” you need to order a new device with the relevant cost according to the type of device.

 
Instructions

  • connect to 1bank (internet, phone or mobile), prepare your transfer to a third party in Cyprus or abroad and press "Submit"
  •  the system will ask you for a Digipass Code
  • press the button on the Digipass Go3 device and use the six digit code that appears on the screen of the device
  • repeat each time you execute a new transaction.

 
In case you lose your device

Contact us between 07:45 and 21:30 (Monday to Friday): 

  • 800 00 800
  • +357 22 128000 from abroad

When our call centre is closed, you can lock your access codes by entering your Passcode incorrectly 3 times. Also, you can change your Passcode, through the interactive voice response (IVR) system or through the Internet Banking.

 Disposal of a digipass device

A digipass device is considered an Electrical/Electronic equipment. It is very important that this device is not disposed as normal household waste.

For more information regarding the safe disposal of the digipass device, click here.

Useful Links
 
Need more information?
Call at:
800.00.800
 
Calling from abroad
Call at:
+357-22128000
CONTACT US 800 00 800 / (+357) 2212 8000 EMAIL US