1bank Internet and Mobile Banking settings

FOR INTERNET BANKING

The Internet Banking functionality is not affected by the Operating System or Browser installed on your device.

However, to ensure proper access to the Internet Banking service and for additional security, it is important that you use the latest web browser versions. 

Older browser versions may not be supported and may cause problems or prevent you from using internet banking.

You can check the browser version by clicking on option Help - About or Settings - About.

We recommend using the following Browsers:

 

WINDOWS

MAC

 

 

Internet Explorer v11 (or newer)

Check

 

Settings

Get the latest version:(http://www.microsoft.com/windows/internet-explorer/ )

Mozilla Firefox 

Check

Check

Settings

Get the latest version:(http://www.mozilla.com/)

Google Chrome

Check

Check

Settings 

Get the latest version:(http://www.google.com/chrome)

Safari Mac

 

Check

Settings

Get the latest version:(http://www.apple.com/safari)

Opera

 Check

 Check

Settings  

Get the latest version:(http://www.opera.com/)

Microsoft Edge Check     Settings

Get the latest version: (http://www.microsoft.com/en-us/windows/microsoft-edge)

We recommend (where applicable) the following:

  • Delete Cookies and files
  • Accepting Cookies should be enabled
  • Java Script should be enabled
  • Active Scripting should be enabled
  • TLS 1.0, 1.1 and 1.2 security protocol should be enabled
  • Encrypted pages should not be saved on the disc

If you’re still experiencing problems, after upgrading to the latest version and applying the above settings, please contact 1bank for technical support: 

Monday to Friday, 07:45-20:00 - 800 00 800 (+357 22 128000 from abroad)

FOR MOBILE BANKING

BOC APP supports the following operating systems:

iOS - latest version 

Αndroid - latest version

 

Subscribers are also  advised to always update the BOC APP to the latest available version.

 It is recommended to Android users to regularly update all their applications through Play Store and also install and update the application “Android System Webview”.

To receive notifications subscribers must enable notifications in the settings of their mobile and set them as priority  (set as priority option is valid for Android).

 

 

 

 

CONTACT US 800 00 800 / (+357) 2212 8000 EMAIL US