International Certifications to IBS

Bank of Cyprus: International Banking Units (IBUs) obtain International Certifications for Business Excellence

- European Certification for Business Excellence by the EFQM

- Certification of the Hellenic Model for Business Excellence “Αιεν Αριστεύειν”

The International Banking Services (IBS) of the Bank of Cyprus Group, the Sector which provides banking and other financial services to the Bank’s foreign clients, announced that they have obtained, on 11 October 2011, the internationally recognised “Committed to Excellence in Europe” certification by the European Foundation for Quality Management (EFQM) as well as the Greek Certification “Αιεν Αριστεύειν” at the level titled “Adopting the Principles of Business Excellence”.

The certifications are part of the IBU Sector’s commitment to provide a high standard of service to its clients and associates and covers both the International Banking Units and the Bank’s Representation Offices abroad. It follows the Sector’s certification with the ISO 9001:2008 standard for its Quality Management Systems in March 2009. The Bank of Cyprus’ IBUs have since kept their promise to continuously improve the services they provide, and obtained on 11 October 2011 the internationally recognised European certification in Business Excellence at the level titled “Committed to Excellence in Europe” by the EFQM, as well as the Greek certification “Αιεν Αριστεύειν” at the level titled “Adopting the Principles of Business Excellence”.

The European Foundation for Quality Management (ΕFQM) is a non-profit making organisation and has served, for more than 20 years, as a central meeting point for internationally oriented businesses and organisations which excel in their field. The Foundation shares with its members the best Business Practices through innovative activities with the participation of senior executives from all over the world.

The Hellenic Model in Business Excellence was developed by the Hellenic Management Association with the aim to contribute to the development and promotion of modern management principles, methods and techniques in Greece and abroad, as well as bring to the fore the significant role of managers.

“The European Certification in Business Excellence by the EFQM and the ‘Αιεν Αριστεύειν’ certification obtained by the IBS and IBUs of the Bank of Cyprus and the Bank’s representation offices abroad, are yet another proof that the Group is an ‘unfailing value’ for our clients and associates”, said Mr. Louis Pohanis, Senior Manager of International Banking Services.

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