Our quality Certifications

ISO Certification of International Banking Services (IBS) and International Business Units (IBUs) in Cyprus

Our commitment to the highest quality of service and client satisfaction has been independently verified in March 2009 when Bank of Cyprus became the first bank to attain the ISO 9001: 2008 certification for all its IBUs around Cyprus.

About ISO

ISO 9001:2008 certification is an important milestone for Bank of Cyprus IBS and IBUs that validates the commitment to delivering the highest quality of service that our clients have come to expect. The quality management system implemented provides the assurance to clients that IBS and the IBUs will continue their long tradition of developing and providing products and services of the highest quality.

The certification covers the provision of banking and other financial services to non-residents of Cyprus and to corporations with international operations, at each of the IBUs. It also covers the management and support of the IBUs centrally at IBS, as well as the provision of support to the Representative Offices of the Bank around the world.

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